Frequently Asked Questions
Why are my Outlook contacts not syncing to iPhone?
Check Settings > Apps > Contacts > Contacts Accounts, tap the Outlook or Exchange account and make sure Contacts is turned on. Some organizations block contact sync on personal devices.
Outlook.com or Microsoft Exchange: which one do I choose?
Choose Outlook.com for a personal Microsoft account such as Outlook.com, Hotmail or Live. Choose Microsoft Exchange for a work or school account.
Does Starrise Contacts work with Outlook contacts?
Yes. Once the account syncs contacts to your iPhone, Starrise Contacts works with them directly, alongside iCloud and Google contacts.